POPin Video Banking Collaboration Selected By CalCom Federal Credit Union To Augment Digital Services And Boost Customer Relations

“With POPin, members of CalCom can work one-on-one with trusted financial service representatives to easily manage their finances, whenever they’d like and from wherever they may be,” said POPin Video Banking Collaboration Founder & CEO Gene Pranger.

POPin Video Banking Collaboration, the world’s first interactive mobile video banking solution, today announced its adoption by Los Angeles County-based CalCom Federal Credit Union, to enhance its digital services and create more personal connections with members.

“We’re honored to join forces with an institution as dedicated to its members through forward-thinking investments and practices as CalCom,” said POPin Video Banking Collaboration Founder & CEO Gene Pranger, who created the concept of video banking in 2008 and now POPin as the completion of that vision. “With POPin, members of CalCom can work one-on-one with trusted financial service representatives to easily manage their finances, whenever they’d like and from wherever they may be.”

Ushering in a new era of self-service, POPin Video Banking Collaboration is the only solution enabling face-to-face video chat and simultaneous collaboration between financial institutions and their customers across all digital channels. Through this patented technology, members can access branch services and complete nearly all banking needs via the web, personal devices, or branch-based video, removing the need for either party to be in a physical branch or office.

“CalCom is committed to bringing the best technology and most efficient operating methods to the table to serve our ever-growing membership,” said CalCom Federal Credit Union President & CEO Jon Hernandez. “We’re thrilled to now utilize POPin Video Banking Collaboration, a platform…

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