Netgate Announces New 24×7 Support Subscriptions for pfSense Products

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Hired has trusted the Netgate support team since 2014 for the design, deployment and support of our network using pfSense as the cornerstone. Scott Schultz, Head of IT for Hired.com

Netgate®, the world’s leading provider of open source firewalls and security gateways, today announced the availability of its Netgate Global Support enterprise-class support subscriptions.

With over 600,000 installs across enterprise, higher education, and government agencies on all seven continents, pfSense® open source software has achieved a global reputation for providing the feature richness, ease of use, performance, and scalability required to address the most demanding commercial network security deployment needs. But, as organizations leverage pfSense products more broadly, the request for extended service and support has increased. While the product line is highly regarded for its easy manageability and stability, business-class organizations still want the assurance of provider support in the event of an issue or need. Netgate Global Support now offers annual support subscriptions that provide 24/7/365 global support, initial response SLAs, portal/chat/telephone support, advance replacements, and professional service consultation. The new Professional, Enterprise, and Enterprise Plus Support subscriptions are designed to meet the needs of any organization – public or private, large or small.

“Open source solutions continue to encroach on expensive, proprietary commercial IT functions of all types, and security is no exception,” said Jamie Thompson, Netgate CEO. “As the host of the pfSense open source firewall project, we are seeing exciting on-premises and in-cloud deployment growth. Our business customers…

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