Consignors’ Complaints Pile Up Against Vintage Car Dealer

Wow. Deep breaths. You see, dear readers, what the Haggler puts up with? It’s sad. But it won’t deter the Haggler, who in this episode learns more than he needs to know about vintage cars.

Q. In May, I placed an ad on Craigslist to sell my 1969 Plymouth Road Runner, hoping to pocket at least $23,000. I was soon contacted by a rep at Dusty Old Cars, in Nashua, N.H., who said if I consigned the car to the company it would transport the vehicle to its premises, post photos on its website — which is viewed by buyers around the world — and net me as much as $35,000.

Good deal, it seemed. We signed a contract, stipulating that I would be paid a minimum of $23,000. Or so I thought. In August, I was enraged to get a check from Dusty for a little more than $18,000. The company had accepted an offer of $23,000 from which it subtracted a 10 percent commission, a number of fees and nearly $2,000 in repairs.

I maintain that the car was in fantastic shape — it had been almost completely refurbished — and these repairs were unnecessary. I’m not sure you can get any of my money back, but maybe you could make sure others don’t fall into the same trap.

— Joseph Mastromarino, Derry, N.H.

A. Mr. Mastromarino is one of dozens of unhappy Dusty Old Cars customers. The New Hampshire attorney general’s office has a list of nearly 90 complaints about the company on its site, and James Boffetti, the state’s senior assistant attorney…

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